Privacy Policy

Last updated: 2026-05-05 · Manna Educare Private Limited, Hyderabad, India

Manna Educare Private Limited ("Manna Educare", "we", "us") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights under applicable laws including the Digital Personal Data Protection Act, 2023 (India).

1. Data We Collect

Identity data: full name, parent/guardian name.
Contact data: phone, WhatsApp, email, city, state.
Academic data: qualification, stream, target country, intake, budget range.
Marketing data: UTM parameters, source, device type, page visited.
Communication data: messages, call notes, counselling records.

2. Why We Collect It

To provide overseas education counselling, university shortlisting, application support, SOP/LOR review, visa documentation guidance, and post-arrival assistance.
To respond to your inquiries via phone, WhatsApp, or email (with your consent).
To improve our services and personalise communication.
To comply with legal obligations and prevent fraud.

3. Legal Basis

We process your data based on (a) your explicit consent, (b) performance of services you requested, and (c) our legitimate interests in operating a lawful business.

4. Sharing of Data

We do not sell your personal data. We may share limited information with:

Universities and partners only after your explicit consent for application purposes.
Visa, insurance, blocked-account, education-loan and accommodation partners only for services you opted into.
Government authorities when legally required.
Trusted technology providers (e.g., Supabase, Google Workspace, WhatsApp Business API, Razorpay) under data-processing agreements.

5. Data Retention

We retain your data for the duration of your engagement plus a reasonable period for record-keeping, taxation and legal compliance, after which it is deleted or anonymised.

6. Your Rights

Right to access your data.
Right to correction of inaccurate data.
Right to erasure ("right to be forgotten") subject to legal retention.
Right to withdraw consent at any time.
Right to grievance redressal.

To exercise any right, email mannaeducare@gmail.com.

7. Children

Our services are intended for individuals 16 years or older, or with the verifiable consent of a parent/guardian where required by law.

8. Security

We implement reasonable technical and organisational measures including encryption-in-transit (HTTPS), Row-Level Security on our database, role-based access control, and audit logs. No method of internet transmission is fully secure; we encourage caution when sharing sensitive data.

9. Cookies & Tracking

Our website uses cookies and tracking pixels (Google Analytics, Meta Pixel, Microsoft Clarity) to understand traffic and improve user experience. You can disable these via browser settings.

10. International Transfers

Some processors may store data outside India under standard contractual safeguards.

11. Updates

We may update this Policy from time to time. Material changes will be communicated via our website and to registered users.

12. Grievance Officer

S. Rupas Kumar — Director, Manna Educare Private Limited
Email: mannaeducare@gmail.com
WhatsApp: +91-89787-92215
Address: Hyderabad, Telangana, India